*Garrett, J. J. (2011). The elements of user experience : user-centered design for the Web and beyond (2nd ed.). Berkeley CA: New Riders.
Gilchrist, A., & Mahon, B. (2004). Information architecture : designing information environments for purpose. New York: Neal-Schuman Publishers.
Guenther, M. (2012). Intersection: How Enterprise Design Bridges the Gap between Business, Technology, and People (1re éd.). Morgan Kaufmann.
Johnson, J. (2010). Designing with the mind in mind: simple guide to understanding user interface design rules. Amsterdam; Boston: Morgan Kaufmann Publishers/Elsevier.
Krishna, G. (2015). The Best Interface is no Interface(1st ed.). New Riders
Krug, S. (2010). Rocket surgery made easy : the do-it-yourself guide to finding and fixing usability problems. Berkeley Calif.: New Riders.
Lidwell, W., Holden, K., & Butler, J. (2010). Universal Principles of Design, Revised and Updated. ; 125 Ways to Enhance Usability, Influence Perception, Increase Appeal, Make Better Design Decisions, and Teach through Design. (3rd edition.).
Madsen, P. (2010). Responsible Design and the Management of Ethics.Design Management Review, 16(3), 37‑41. doi:10.1111/j.1948-7169.2005.tb00201.x
Marcoux, Y., & Rizkallah, É. (2009). Intertextual semantics: A semantics for information design. Journal of the American Society for Information Science and Technology, 60(9), 1895‑1906. doi:10.1002/asi.21134
*Martin, B., & Hanington, B. (2013). 100 méthodes de design (Eyrolles.). Paris (France).
Morrogh, E. (2003). Information architecture : an emerging 21st century profession. Upper Saddle River NJ: Prentice Hall.
Morville, P., & Rosenfeld, L. (2015). Information architecture for the World Wide Web (4rd ed.). Sebastopol CA: O’Reilly.
Nielsen, J. (2000). Designing Web usability. Indianapolis Ind.: New Riders.
Nielsen, J., & Budiu, R. (2013). Mobile usability. Berkeley, CA: New Riders.
Nielsen, J., & Loranger, H. (2006). Prioritizing Web usability. Berkeley Calif.: New Riders.
Norman, D. A. (1998). The design of everyday things. London: MIT.
Norman, D. A. (2005). Human-centered design considered harmful.interactions, 12(4), 14. doi:10.1145/1070960.1070976
Norman, D. A. (2009). The design of future things. New York: Basic Books/Perseus Book Group.
Norman, D. A. (2010). The way I see it: Technology first, needs last.interactions, 17(2), 38. doi:10.1145/1699775.1699784
Redish, J. (2007). Letting go of the words : writing Web content that works. Amsterdam; Boston: Elsevier/Morgan Kaufmann Publishers.
Resmini, A., & Rosati, L. (2011). Pervasive information architecture: designing cross-channel user experiences. Burlington, MA: Morgan Kaufmann.
Salaün, J.-M., & Arsenault, C. (2009). Introduction aux sciences de l’information. [Montréal]: Presses de l’Université de Montréal.
Sears, A., & Jacko, J. A. (Éd.). (2009a). Human-computer interaction : design issues, solutions, and applications. Boca Raton: CRC Press.
Sears, A., & Jacko, J. A. (Éd.). (2009b). Human-computer interaction : development process. Boca Raton: Taylor & Francis.
Tognazzini, B. (1999). AskTog: John Denver: When Interfaces Kill. Consulté 22 mai 2011, à l’adresse http://www.asktog.com/columns/027InterfacesThatKill.html
Tullis, T., & Albert, B. (2008). Measuring the user experience : collecting, analyzing, and presenting usability metrics. Amsterdam; Boston: Elsevier/Morgan Kaufmann.